The Law of Consumer Protection, [2 Volumes]

This book is meant to serve as a useful reference ma his book is meant to serve as a useful reference material for those practicing in consumer fora throughout India. It seeks to capture the growth and development of consumer law in the last two decades. A brief survey of the protection afforded to consumers abroad is an additional feature of the book. In addition to dealing with case laws, the book has other related reference material set out in the appendices that would help the legal practioner to strengthen his case.
 

Part I: Introduction
Chapter I: Preliminary
S. 1 Short title, Extent And Application
S. 2 Definitions
S. 3 Act not in derogation of any other law
Chapter II: Consumer Protection Councils
S. 4 The Central Consumer Protection Council
S. 5 Procedure for meetings of The Central Council
S. 6 Objects of The Central Council
S. 7 The State Consumer Protection Councils
S. 8 Objects of The State Council
S. 8A The District Consumer Protection Council
S. 8B Objects of The District Council
Chapter III: Consumer Disputes Redressal Agencies
S. 9 Establishment of Consumer Disputes Redressal
Agencies
S. 10 Composition of The District Forum
S. 11 Jurisdiction of The District Forum
S. 12 Manner in which complaint shall be made
S. 13 Procedure on admission of complaint
S. 14 Finding of the District Forum
S. 15 Appeal
S. 16 Composition of The State Commission
S. 17 Jurisdiction of The State Commission
S. 17A Transfer of Cases
S. 17B Circuit Benches
S. 18 Procedure applicable to State Commission
S. 19 Appeals
S. 19A Hearing of appeal
S. 20 Composition of The National Commission
S. 21 Jurisdiction of The National Commission
S. 22 Power and Procedure Applicable to the
National Commission
S. 22A Power to set aside Ex Parte orders
S. 22B Transfer of cases
S. 22C Circuit Benches
S. 22D Vacancy in the office of the President
S. 23 Appeal
S. 24 Finality of orders
S. 24A Limitation Period
S. 24B Administrative Control
S. 25 Enforcement of orders of The District Forum,
The State Commission or The National
Commission
S. 26 Dismissal Of Frivolous or Vexatious Complaints
S. 27 Penalties
S. 27A Appeal Against Order Passed Under Section 27
Chapter IV: Miscellaneous
S. 28 Protection of action taken in Good Faith
S. 28A Service of notice, etc
S. 29 Power to remove difficulties
S. 29A Vacancies or defects in appointment not to
invalidate orders
S. 30 Power to make rules
S. 30A Power of the National Commission to make
regulations
S. 31 Rules and Regulation to be laid before each
house of Parliament
Recent Significant Developments in Consumer Law
Contents Of Volume 2
Part II: Consumer Protection Act
Part III: Consumer Protection Act Consumer
Law Abroad
Appendices
Central Act And Amendment Acts
Central And State Rules
Other Allied Acts, Rules & Regulations
Consumer Protection Law Abroad
Miscellaneous
 

The author Mr NL Rajah, an advocate practicing in the Madras high court has had close to two decades of practice before the consumer fora in the country. He also represents consumer interests in advisory boards to regulatory authorities. He has authored many articles on consumer issues and is frequently invited to address seminars and workshops on consumer law.